Introduction to Service Quality Regulation Course Completion

Atribuída a Klodiana Halilaj
Emitida 21 de agosto de 2023 às 13:31
Emitida por ITU Academy Courses
Disciplina: Introduction to Service Quality Regulation

This badge rewards your successful completion of the International Telecommunication Union (ITU) e-learning course on "Introduction to Service Quality Regulation Course Completion''. This badge attests understanding of the key concepts of service quality and establishing a service quality regulatory framework, by building knowledge on the role of standards, measurement methodologies and guidelines on consumer protection and competition issues.

Critérios

  • Os utilizadores têm de concluir a disciplina "Introduction to Service Quality Regulation" com a nota mínima de 14 
Idioma
English