Badge: Introduction to Service Quality Regulation (2024)

Badge: Introduction to Service Quality Regulation (2024)

Congratulations! This badge rewards your successful completion of the International Telecommunication Union (ITU) e-learning course on "Introduction to service quality regulation''. This badge attests understanding of the key concepts of service quality and establishing a service quality regulatory framework, by building knowledge on the role of standards, measurement methodologies and guidelines on consumer protection and competition issues.