Introduction to Service Quality Regulation Course Completion

Awarded to Fabio Sousa
Issued 31 October 2022, 8:42 AM
Course: Introduction to Service Quality Regulation

This badge rewards your successful completion of the International Telecommunication Union (ITU) e-learning course on "Introduction to Service Quality Regulation Course Completion''. This badge attests understanding of the key concepts of service quality and establishing a service quality regulatory framework, by building knowledge on the role of standards, measurement methodologies and guidelines on consumer protection and competition issues.

Criteria

  • Users must complete the course"Introduction to Service Quality Regulation" with minimum grade of 14