Introduction to Service Quality Regulation Course Completion
Introduction to Service Quality Regulation Course Completion
Délivré à Fabio Sousa
Délivré le 31 octobre 2022, 08:42
Délivré par Capacity and Digital Skills Development Division, International Telecommunication Union (ITU)
Cours : Introduction to Service Quality Regulation
This badge rewards your successful completion of the International Telecommunication Union (ITU) e-learning course on "Introduction to Service Quality Regulation Course Completion''. This badge attests understanding of the key concepts of service quality and establishing a service quality regulatory framework, by building knowledge on the role of standards, measurement methodologies and guidelines on consumer protection and competition issues.
Critères
- Les participants doivent achever le cours"Introduction to Service Quality Regulation" avec une note minimale de 14